Get in Touch With Us
Whatever brought you here — a question about one of our reviews, a correction you'd like to flag, or a suggestion for something we haven't covered yet — this page explains the best way to reach us and what happens after you do.
How to Reach the Sweeps Team
Email is the most direct route to our editorial team. We read every message personally and aim to reply within two working days. Please write to us at [email protected]
A short description of your reason for writing at the top of your message helps us route it to the right person quickly and get back to you without unnecessary back-and-forth.
What You Can Write to Us About
There's no wrong reason to get in touch. The most common enquiries we receive fall into the following areas:
- Content questions — If anything on our site is unclear, or you'd like more context on how sweepstakes casinos work, how the dual-currency model is structured, or how we assess redemption speed, just ask.
- Accuracy and corrections — We take factual accuracy seriously. If you've spotted something that looks out of date — a changed state availability, a revised welcome offer, or a term that no longer matches an operator's current conditions — please let us know with as much detail as you can.
- Feedback and editorial suggestions — Is there a platform or a topic you'd like us to cover? Reader input genuinely shapes what we work on next. If there's a gap in our coverage, we want to hear about it.
- Partnership and business enquiries — If you represent a sweepstakes casino operator or an affiliated organisation and would like to discuss how we work, please introduce yourself and outline your proposal. We'll respond to all serious enquiries.
- Responsible play concerns — If you or someone close to you is finding it difficult to manage their time or spending on social casino platforms, mention it in your message and we'll point you toward appropriate support resources.
What Happens After You Send a Message
Every message is read by a member of our editorial team — not filtered by an automated system. You'll receive a reply from a real person who has read what you wrote.
Our target response window is two working days. During particularly busy periods it may take a little longer, but we will always follow up. We don't leave messages unanswered.
Our Editorial Standards
Sweeps is an independent comparison site covering sweepstakes casinos and social casino platforms available to players in the US. Our reviews and rankings are based on research and editorial assessment. Commercial relationships with operators — where they exist — do not determine rankings or ratings, and we aim to represent every platform's strengths and limitations honestly.
We update our content when terms change, when new operators launch, or when reader feedback highlights something we've missed. If something we've published is no longer accurate, a short message with the relevant detail is the fastest way to get it corrected.
We appreciate you taking the time to visit this page, and we look forward to hearing from you.